Shipping Policy

Delivery:

Est. Delivery : 12 – 15 Days

Our delivery teams and support will be in touch with you for a inconvenience-free delivery.

An extra visiting charge will be applicable for the second attempt to the customer who misses the delivery.

Our delivery partner shall do the delivery to the ground floor of the apartment only, In absence of a service lift. In such cases, extra charges will be applicable per floor on delivery to the customer’s floor (on request).

Extra charges applicable for time-specific or weekend delivery.

Your product(s) are going to be held for 10 days at the closest delivery hub if you’ve not received the delivery. After this, Shiva Designing Studio shall be free to charge or cancel the order.

On Delivery:

On Delivery: For a hassel-free installation process, you are going to be coordinated by our support and delivery team

To ensure a zero-damage and hassle-free experience, delivery arrangements have been designed to your home by Shiva Designing Studio. If you receive a damaged or defective product, please contact us immediately, bring it in the notice of delivery personnel immediately at the time of delivery and report a complaint at customer care at [email protected] OR [email protected] Damage & defect will be assessed in 72 hours’, and a solution will be provided. If in the opinion of Shiva Designing Studio, the product is broken, it may be returned/replaced, or any other corrective measure may be taken, as deemed appropriate by Shiva Designing Studio, to address the issue. WhatsApp- 8401423605

Installation:

Upon delivery, your item may require installation assistance or may not require installation assistance, depending upon the delivery condition.

If The Delivery Condition Is:

Self / Pre-assembled – no installation is required. Fully-assembled and ready to use product will be delivered.

Knocked-down – expert assistance is required, To carry out proper installation and assembly for the delivered product, Shiva Designing Studio will be providing carpenters.

Basic assembly/DIY(Do it yourself) – The product does require minimal assembly/installation , the customer itself can do it using simple tools and assembly instructions provided. For which the customer will not require any expert assistance.

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